SIP电话机的铃声区分来电功能说明

alert-info 的作用

通过 SIP 的 alert-info 字段中携带的呼叫的类型信息来识别号码,从而实现不同响铃。

配置方法

关于 Alert-info 字段,我们支持。目前我司产品支持两种常用的 alert-info 格式,其中自定义铃声类型,是我们第一季度新增的 feature。(详细请看下面的描述。)但并不支持动态下载 url 对应的 wav 播放功能。

Bellcore-drX 格式术语表

目前在现有的版本中已经支持了,只需要 pbx 可以下发相应的 alert-info 值。
当 SIP Invite 中带 Alert-Info 字段,且值为 Bellcore-dr1 时,表示需要话机播放话机内部的第一个铃声来振铃。(如果是 Bellcore-dr2,就表示要播放第二个铃声)如图 2-1 表示的则是要播放第三个铃声。
SIP 消息参考字段注
                图 2-1 SIP 消息参考字段
注:Bellcore-drX 格式(其中 x 的值为 1 到 5)

自定义铃声类型

Bellcore-drX 格式虽然可以实现区别振铃,但是不太灵活,而且用户无法选择铃声,只能由 pbx 管理人员统一设定;相比较之下,自定义铃声类型比较灵活一点,服务器送过来的alert-info 字段中,不仅带有此次呼叫的类型信息,而且系统并没有绑定该信息对应的铃声类型,用户可以选择铃声类型。
如图 2-2 中,当服务器传送过来的 alert-info 中值是 queue 时,用户可以在配置界面上自己配置铃声类型。
查看配置铃声类型
            图 2-2
在如图 2-3 的配置界面中,用户可以查看配置 queue 对应的铃声类型是哪一个。
查看配置 queue 对应的铃声类型
            图2-3     

测试话机的 Alert-info 功能

测试前提

1、话机能正常使用
2、话机能登录 web 网页
3、抓包工具
4、脚本路径:172.16.1.9\test_group\using document\SIPP

X 系列话机测试步骤

1、登陆测试话机的 WEB 页面 http://xxx.xxx.xxx.xxx/,进入 phone settings->audio(X3/4), X5/6 话机为 phone settings->Media Settings 下设置 Alert-info 的属性,并设置铃声类型, Alert-info 的 value 的值依次为 music1-music10,也可以为数字。
 X6 话机配置界面      X6 话机配置界面
 X4G 话机配置界面
      X4G 话机配置界面
2、SIPP 模拟,命令:执行 sipp -sf uac_invite_alert_info.xml -i pc phone -m 1 -l 1 来电呼叫,并抓包
注:脚本中的 info 的值要和 web 设置的 value 值保持一致
3、将脚本中的 Alert-Info:music1;info=[field1],换为 Alert-Info:http://127.0.0.1/Bellcore-dr1
4、在 web 设置 Alert-info 的 value 为 bellcore-drX(X=1-5), 运行脚本

Android 系列话机测试步骤

1、从测试话机的LCD 上setting 进入phone settings->Tone 界面下设置Alert-info 的属性, 并设置铃声类型,铃声为 Android 系统的铃声,Alert-info 的value 的值依次为music1-music10,也可以为数字。
 C400 话机配置界面
      C400 话机配置界面
C400S 话机配置界面      C400S 话机配置界面
注:C400S 和 X6 一样, 使用的是平台的网页
2、SIPP 模拟,命令:执行 sipp -sf uac_invite_alert_info.xml -i pc phone -m 1 -l 1 来电呼叫, 并抓包
注:脚本中的 info 的值要和 LCD 设置的 value 值保持一致
3、将脚本中的 Alert-Info:music1;info=[field1],换为 Alert-Info:http://127.0.0.1/Bellcore-dr1
4、在 LCD 上设置 Alert-info 的 value 为 bellcore-drX(X=1-5), 运行脚本

目录
客服 电话
We use cookie to improve your online experience. By continuing to browse this website, you agree to our use of cookie.

Cookies

This Cookie Policy explains how we use cookies and similar technologies when you access or use our website and related services. Please read this Policy together with our Terms and Conditions and Privacy Policy so that you understand how we collect, use, and protect information.

By continuing to access or use our Services, you acknowledge that cookies and similar technologies may be used as described in this Policy, subject to applicable law and your available choices.

Updates to This Cookie Policy

We may revise this Cookie Policy from time to time to reflect changes in legal requirements, technology, or our business practices. When we make updates, the revised version will be posted on this page and will become effective from the date of publication unless otherwise required by law.

Where required, we will provide additional notice or request your consent before applying material changes that affect your rights or choices.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website or interact with certain online content. They help websites recognize your browser or device, remember your preferences, support essential functionality, and improve the overall user experience.

In this Cookie Policy, the term “cookies” also includes similar technologies such as pixels, tags, web beacons, and other tracking tools that perform comparable functions.

Why We Use Cookies

We use cookies to help our website function properly, remember user preferences, enhance website performance, understand how visitors interact with our pages, and support security, analytics, and marketing activities where permitted by law.

We use cookies to keep our website functional, secure, efficient, and more relevant to your browsing experience.

Categories of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of the website and cannot be disabled in our systems where they are required to provide the service you request. They are typically set in response to actions such as setting privacy preferences, signing in, or submitting forms.

Without these cookies, certain parts of the website may not function correctly.

Functional Cookies

Functional cookies enable enhanced features and personalization, such as remembering your preferences, language settings, or previously selected options. These cookies may be set by us or by third-party providers whose services are integrated into our website.

If you disable these cookies, some services or features may not work as intended.

Performance and Analytics Cookies

These cookies help us understand how visitors use our website by collecting information such as traffic sources, page visits, navigation behavior, and general interaction patterns. In many cases, this information is aggregated and does not directly identify individual users.

We use this information to improve website performance, usability, and content relevance.

Targeting and Advertising Cookies

These cookies may be placed by our advertising or marketing partners to help deliver more relevant ads and measure the effectiveness of campaigns. They may use information about your browsing activity across different websites and services to build a profile of your interests.

These cookies generally do not store directly identifying personal information, but they may identify your browser or device.

First-Party and Third-Party Cookies

Some cookies are set directly by our website and are referred to as first-party cookies. Other cookies are set by third-party services, such as analytics providers, embedded content providers, or advertising partners, and are referred to as third-party cookies.

Third-party providers may use their own cookies in accordance with their own privacy and cookie policies.

Information Collected Through Cookies

Depending on the type of cookie used, the information collected may include browser type, device type, IP address, referring website, pages viewed, time spent on pages, clickstream behavior, and general usage patterns.

This information helps us maintain the website, improve performance, enhance security, and provide a better user experience.

Your Cookie Choices

You can control or disable cookies through your browser settings and, where available, through our cookie consent or preference management tools. Depending on your location, you may also have the right to accept or reject certain categories of cookies, especially those used for analytics, personalization, or advertising purposes.

Please note that blocking or deleting certain cookies may affect the availability, functionality, or performance of some parts of the website.

Restricting cookies may limit certain features and reduce the quality of your experience on the website.

Cookies in Mobile Applications

Where our mobile applications use cookie-like technologies, they are generally limited to those required for core functionality, security, and service delivery. Disabling these essential technologies may affect the normal operation of the application.

We do not use essential mobile application cookies to store unnecessary personal information.

How to Manage Cookies

Most web browsers allow you to manage cookies through browser settings. You can usually choose to block, delete, or receive alerts before cookies are stored. Because browser controls vary, please refer to your browser provider’s support documentation for details on how to manage cookie settings.

Contact Us

If you have any questions about this Cookie Policy or our use of cookies and similar technologies, please contact us at support@becke.cc .