适用于企业呼叫、分机及多站点通信的IP PBX系统

集中企业呼叫、管理分机、连接分支机构,并在一个IP PBX平台上集成SIP话机、网关和通信终端。

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Becke Telcom IP PBX 提供了一个集中平台,用于管理企业分机、内部通话以及呼入/呼出电话流量。它可以替代传统 PBX 基础设施,或作为基于 SIP 的新型企业电话系统的核心。

单次部署即可在统一编号方案下为办公用户、分支机构及远程分机提供服务。即使终端分布在不同建筑或地点,呼叫策略和用户设置仍可集中管理。

SIP 兼容性还使分阶段迁移成为可能。现有的模拟电话、传统线路或专用通信设备可以通过合适的网关继续使用,同时引入更新的 IP 终端。


HD语音呼叫

HD语音呼叫

通过IP网络提供清晰稳定的语音通信,帮助改善日常内部和外部业务通话。

智能呼叫路由

支持IVR、环组、呼叫转移、呼叫转移和基于时间的路由,以有效地引导呼叫。

智能呼叫路由

统一通信集成

可与IP电话、软电话、网关、对讲系统等通信平台集成。

统一通信集成
多扩展管理

多扩展管理

支持跨部门、办公室或站点的多个扩展的集中管理,以实现统一通信。

呼叫监控和报告

提供用于操作监控、维护和性能分析的呼叫记录、系统日志和管理工具。

呼叫监控和报告
通话录音与报表

通话录音与报表

启用录音功能后,通话内容可与通话记录、系统日志及相关通信数据一并保存。管理员可查看通话历史、排查通信问题,并利用报表信息了解整体通话活动与系统使用情况。

AI 语音助手与 AI IVR

AI 驱动的语音服务可通过自然语言对话处理日常来电交互,而不仅依赖固定的按键菜单。AI IVR 与智能客服功能可识别来电者意图、回答常见问题、收集信息、将通话路由至合适的目的地,或在需要时转接至人工客服。

AI 语音助手与 AI IVR

应用场景

办公室通讯
工业设施
多站点组织
公共服务环境

非常适合需要高效内部和外部语音通信的企业、办公楼和商务中心。

办公室通讯

适用于需要稳定语音通信和协调操作的工厂、仓库和生产现场。

工业设施

适用于有分公司、校区或分布式团队需要统一通信管理的公司。

多站点组织

可用于医院、学校、交通枢纽和服务中心,以实现快速通信和响应。

公共服务环境

客服 电话
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