SIP电话的入站和出站呼叫显示

介绍

概述

当电话拨出或接听来电时,号码不显示,通话记录中也不显示号码。相反,屏幕上显示“拨出电话”。

支持型号

适用于本公司所有型号的电话。

目标受众

本文档适用于负责日常电话故障排查的维护人员。

原因分析

来电时,电话上显示的信息取决于PBX发送的数据。电话只是显示PBX提供的字段,因此PBX设置不正确会导致来电显示信息异常。

解决方案

步骤1:设置来电显示头字段

登录电话的网页界面,然后进入“线路” -- “高级设置”。将“来电显示头”更改为 FROM ,然后提交设置。

5.png

步骤2:设置显示名称优先级

登录电话的网页界面,然后进入“电话设置” -- “功能设置” -- “基本设置” -- 将“显示名称优先级”更改为 SIP显示名称-电话本-LDAP,然后提交设置。
6.png

注意:
从电话拨打电话时,名称可能不总是显示。要启用此功能,拨打的号码必须保存在本地电话本中,或者需要在电话上配置LDAP电话本。
电话上显示的名称是在PBX侧注册的。如果需要更改,请在PBX上更新相关设置。如下图所示,PBX在FROM字段中发送的主叫显示名称为8806,而SIP主叫号码字段为8806。步骤1和步骤2指示电话分别从FROM字段和SIP字段读取值。

配置LDAP电话本


目录
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